Contact Support
Get answers
Can't find the answer to a burning technical question?
Here is all of the contact information that you need.
Telephone Support
Call our main switchboard at:
Telephone: 905.761.6640
Toll-Free: 800.745.8223
Ask for Technical Services. If our Technical Services team members are unavailable or you are calling beyond our support hours, your call will be answered by the automated attendant; follow the prompts and leave a message.
Our support hours are:
Monday to Friday, 8:00 AM to 6:00 PM, EST
Every effort is made to return all messages received during support hours, as well as emergency messages received beyond support hours, within 2 hours.
E-Mail Support
You can E-mail our Technical Support team at support@omnivex.com.
Online Forum Support
Our forums provide a central location for customers to review and contribute information regarding Omnivex software. Use the forums to share information and get quick access to other resources.
Additional Information
For further details regarding your technical support arrangement with Omnivex, consult your License Agreement.