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Contact Omnivex Technical Services
Can't find the answer to a burning question? Here's the contact information you need.
Telephone Technical Services:
Please call 905.761.6640 or 800.745.8223 (Toll Free) and ask for Technical Services. If your call is answered by the automated
attendant please follow the prompts to direct you to Technical Services. Your voicemail message will be returned promptly.
Telephone Support Hours - Monday to Friday, 8:00 AM to 6:00 PM EST.
If the issue you are experiencing is an after hours emergency, please call the number listed above and follow the prompts to leave
a voicemail. The system will automatically page a Technical Services engineer who will respond to your call. This service is available
24 hours a day, 7 days a week.
E-Mail Support:
We can also be reached via e-mail at support@omnivex.com.
Forum Support:
Use the forums to share information and get quick access to resources. The forums provide a central location for customers to review and contribute information regarding Omnivex software.
If you require assistance during an installation, or you require after hours scheduled technical services, please contact us in advance.
For further details regarding your technical support arrangement please refer to your executed License Agreement.
Please note that previously released pager numbers will no longer be supported.
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