Create an engaging customer experience with digital communications

We all know that keeping an existing customer is significantly easier than trying to find new ones. Digital communications are a great way to inform, engage and interact with current customers and attract new ones. By providing relevant real-time information on a variety of devices including digital screens and mobile phones organizations can:

  • Deliver valuable real-time location-based information, such as arrival/departure times, cancellations and delays
  • Provide better customer service by linking visuals communications to inventory and POS to show what is available
  • Help visitors easily navigate through buildings with interactive wayfinding and digital screens
  • Reduce perceived wait times by keeping visitors entertained with streaming news, weather and other entertainment programs and by providing real-time updates on backlog
  • Enable guests to service themselves using a self-service kiosk when looking for general venue information, schedules, room locations