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Thoughts on transforming organizations with digital communications

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It comes as no surprise that, during a global health pandemic, the healthcare industry has had no choice but to make rapid advancements and adjustments to how it provides healthcare services.

As we all work together to overcome COVID-19, new healthcare experience trends have stepped in to help solve some of our biggest pandemic-related safety problems. Digital signage used for healthcare applications is providing attainable safety solutions for healthcare providers and their patients.

Finding Touchless Solutions

Digital communications provide opportunities to cut down on in-person interactions while ensuring that people have the vital information they need when pursuing healthcare.

The demand for touchless interactive screens greatly increased during COVID-19. This left touchscreen solutions providers with a complex problem to solve. The solution? Some providers turned off the touchscreen functionality and introduced QR codes that users can interact with on their smartphones.

With their phones, they can perform multi-touch gestures in order to interact with the touchscreen without having to actually touch the formerly interactive display screen.

Digital Signage and the Future of Healthcare

Digital signage is vital in the healthcare industry for ensuring the whole process runs smoothly and safely during both difficult and confusing times and more typical times. Applications include:

Wayfinding - Digital signage can help visitors navigate buildings quickly and without assistance. Wayfinding screens with QR codes enable visitors and patients to easily download information and directions to their mobile phone. through wayfinding features. Additionally, it can be connected with emergency notification and alarm systems to improve facility safety.

Informational screens - Digital signage provides a solution for sharing important real-time information. From critical health and safety updates to information on community programs, events and other important topics, digital signage can greatly improve visitor and patient experience. Streaming news and other forms of entertainment also helps occupy and destress patients while they wait for appointments.

Wait times and crowd control - Digital signage empowers patients and visitors to have greater insight into wait times, which can set them at ease and prevent frustration. It can also integrate with queueing systems and provide information that helps healthcare facilities more effectively manage and control crowds that can not only threaten their ability to enforce measures like social distancing, but curb efficiency.

Access to real-time information is critical as both individuals and organizations navigate COVID-19. Digital signage enables healthcare facilities to adapt quickly to changes, whether that is information updates or changes to the facility and environment.



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