Symptom

One or all of the following integrated Flash features do not work after you have installed the Moxie Flash API into your Adobe Flash Integrated Development Environment (IDE):

Summary

The Desktop Experience installs a variety of features, including Windows Media Player. It is required for the proper operation of Moxie Studio and Player on Windows Server 2008 and Windows Server 2008 R2.

Solution

To install the Desktop Experience feature:

Summary

You want to use a video file with a transparent background as content in Moxie but you must prepare the video in a video editing application before you import it.

Cause

Summary

Omnivex Moxie has the functionality to automatically update a license by writing the license file into the installation directory for a Moxie Data Server. Typically, this is the method that works for most installations.

Occasionally, the automatic update process is prevented from completing because of network firewalls or other network security protocols. Should this be the case, then a manual update of the license file is required.

Solution

Summary

This article provides information to clients that have purchased in-house training session services from Omnivex and need to travel to Omnivex' head office in Concord, Ontario in order to attend.

These recommendations are based on our experience as a provider of this service and should be considered as guidelines when preparing for travel to your training session.

Travelling to Omnivex

Summary

Moxie has the functionality to contact Omnivex. This feature is automatic.

Moxie contacts Omnivex to:

1. register the software and update the license file
2. report incident logs to our database

When Moxie attempts to contact these servers, it makes a standard HTTP request using port 80.

Summary

Summary

The following is the recommended path for upgrading your Moxie installation.

Solution

Summary

A Moxie digital signage network consists of one or more Players, Studios and a Data Server. To facilitate network communication, a Moxie Data Proxy can also be part of a Moxie network. Whether these components are installed on the same or different computers, they all communicate using TCP/IP. Communication between components is bidirectional with the Data Server acting as the central information hub.

Summary

There is no difference between these two versions of Moxie in terms of usability and functionality. The difference is the installation Wizard.