UAC

KB305: You cannot perform a remote upgrade of Moxie Player on a Windows 8 computer because of UAC

Symptom

You see a message in the Moxie System Manager module indicating that one or more of your Moxie Players cannot be upgraded because User Account Control (UAC) is enabled, regardless of the fact that UAC is disabled as displayed in the Windows Control Panel.

Cause

When Microsoft released Windows 8, and in order to accommodate Windows Store applications, they introduced new system registry value to describe UAC configuration states.

KB221: How to: Run Display 3 in Windows 7

Symptom

Default settings for Windows 7 prevent you from:

  1. remotely upgrading Display Player from Display Director.
  2. remotely registering Display Player from Display Director.
  3. running your player screen saver from a location other than the default location.

Cause

Default installation settings and features for Windows 7 prevent Display 3 from performing specific functions on the players on your network.

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