Use digital communications to enable your customers to self-serve

Turn your screens into interative wayfinding and information kiosks with the Omnivex platform.

 

People today are more self-directed than ever. Few are bothered by self-checkout lanes in supermarkets or information kiosks in retail stores, and the trial and adoption of these is growing rapidly. While the growth in popularity and usage of self-serve kiosks is partly due to companies getting better at implementing the technology, it is also due to the average person being more technologically savvy. Digital communications on devices such as self-serve kiosks provide a number of business advantages.

Automate Processes and Optimize Staff

Ordering, ticketing, and registration processes can be automated, providing you an opportunity to redirect staff to more value-add activities.

Back-end & Customer Data Integration

Integrating with backend systems such as inventory and Customer Relationship Management (CRM) to provide personalized real-time information.

Improve Brand Engagement

Provide detailed information on products or services, store inventory and product availability, and promote complimentary offerings such as warranties or value-add services.