Contact Support

Can't find the answer to a burning technical question - contact us


Telephone Support

Call our main switchboard at:

Telephone: 905.761.6640
Toll-Free: 800.745.8223

Ask for Technical Services. If our Technical Services team members are unavailable or you are calling beyond our support hours, your call will be answered by the automated attendant; follow the prompts and leave a message.

Our support hours are:

Monday to Friday, 8:00 AM to 6:00 PM, EST

Every effort is made to return all messages received during the hours above, as well as emergency messages received beyond support hours, within 2 hours.

Contact our Support Team

You can E-mail our team at
Or submit a Support Request.


Online Forum

Our forums provide a central location for customers to review and contribute information regarding Omnivex software. Use the forums to share information and get quick access to other resources.


Additional Information

For further details regarding your technical support arrangement with Omnivex, consult your License Agreement.