KB341: An error appears when video streaming using an Internet Explorer web zone

Symptom

When you add web content to a layout using Internet Explorer, a “Your browser does not currently recognize any of the video formats available” error appears. The error appears for various video streaming websites, such as YouTube and Twitch.

Cause

Moxie emulates Internet Explorer, which does not support HTML5 streaming on a Windows 7 operating system for some websites.

KB334: How to: Enable GPU hardware acceleration to improve Internet Explorer web content performance

Summary

The FEATURE_GPU_RENDERING enables Internet Explorer (IE) to use a graphics processing unit (GPU) to render content. This dramatically improves performance for webpages that are rich in graphics.

By default, this feature is enabled for IE but disabled for applications hosting the WebBrowser Control. Therefore, in order to take advantage of this feature for Moxie content, GPU rendering must be enabled for Moxie by changing registry keys.

Subscribe to Internet Explorer