KB340: Moxie Players display "No licensed Player connections remain at the Moxie Data Server."


Moxie Players display a "No licensed Player connections remain at the Moxie Data Server. Check with your Moxie Administrators to ensure that connection are available" message. Either:

  1. Some Moxie Players display this message OR
  2. All Moxie Players display this message


Depending on your symptom (a or b), either:

KB253: How to: Manually update your Moxie Data Server license


Omnivex Moxie has the functionality to automatically update a license by writing the license file into the installation directory for a Moxie Data Server. Typically, this is the method that works for most installations.

Occasionally, the automatic update process is prevented from completing because of network firewalls or other network security protocols. Should this be the case, then a manual update of the license file is required.


KB282: When SQLLink 4.04.5424 (or lower) starts you are informed that you need a license file


SQLLink 4 is an application with two parts; the system service and the user interface application. When SQLLink 4.04.5424 (or lower) starts, the system service component initializes and the first thing it does is look for a valid license (LIC) file in the installation directory on its computer. Occasionally, the LIC file cannot be found or accessed.


If the LIC file cannot be accessed, SQLLink presents a message in the start-up splash screen.

KB133: How to: Activate Moxie


Once you have installed Omnivex Moxie Studio on your computer, you need to activate the software before you can use it.


When you receive your copy of Moxie Studio, you also receive an e-mail from Omnivex Registration with your activation information. You need the information in this e-mail in order to complete the activation process.

Note: Your computer must be connected to the Internet in order to activate Moxie Studio.

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