KB309: Omnivex legacy products and Windows operating systems


Omnivex legacy products are considered feature complete and will not receive additional functionality. In most cases these products have been replaced by other products; customers with annual maintenance and support (AMS) can migrate to the new product based on their existing license. Omnivex supports these products under our AMS program. Listed below is the most recent version of each Omnivex legacy product and their supported operating systems. The information below is subject to change. This article is regularly updated.

KB308: Omnivex current products and supported Microsoft Windows operating systems


Omnivex products are designed to operate on a variety of Microsoft Windows operating systems. Not all Windows operating systems are appropriate for all products. Omnivex tests each new software update on multiple operating systems (English versions only) to ensure consistent performance and value to customers. Listed below is the most recent version of each Omnivex product and their supported operating systems. The information below is subject to change. This article is regularly updated.

KB172: Your Display Player crashes when you include PowerPoint or Web zones in your content


Occasionally when software is no longer using system resources and it fails to release those resources back to the operating system, a memory leak occurs. Omnivex Display 3 does not contain any known memory leaks. However, Display 3 uses third-party components which may cause a memory leak.

The operating system runs into problems managing system memory if a third-party component causes a memory leak.


KB254: Omnivex Travel Policies


Omnivex has on-site training and installation services available for purchase. This article provides the information required to concisely define the scope and planning constraints of on-site visits.

Based on our experience, every effort has been made to define a clear structure for our travel policies but it is not reasonably possible to account for all eventualities that can occur.

KB255: In-house training at Omnivex


This article provides information to clients that have purchased in-house training session services from Omnivex and need to travel to Omnivex' head office in Concord, Ontario in order to attend.

These recommendations are based on our experience as a provider of this service and should be considered as guidelines when preparing for travel to your training session.

Travelling to Omnivex

KB256: Omnivex linking products updated to run under Windows Server 2008


Omnivex has updated our most popular linking products in order to ensure that they are functionally compatible with Windows Server 2008 R2. Some service versions of these products are compatible with Windows Server 2003 R2. See KB 308 for more details on supported operating systems.

The following applications' version numbers and higher, are compatible with Windows Server 2008.

KB257: Preparing for your on-site installation


In anticipation of an on-site installation, there are technical and logistical considerations which should be considered before the Omnivex Technician arrives.

All of the details in the following article may not be applicable for your particular installation. This article's purpose is to clarify technical expectations between a client requesting an on-site installation and Omnivex' Technical Services department.


KB258: Preparing your on-site training facility


In anticipation of an on-site training session, there are technical specifications to be considered prior to the arrival of your Omnivex Trainer.

The following article provides a starting point for you to prepare for your on-site training session and to ensure that when your Trainer arrives, the training session can begin promptly and run smoothly for its duration.

The training environment

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