When you add web content to a layout using Internet Explorer, a “Your browser does not currently recognize any of the video formats available” error appears. The error appears for various video streaming websites, such as YouTube and Twitch.
Moxie emulates Internet Explorer, which does not support HTML5 streaming on a Windows 7 operating system for some websites.
Moxie Players display a "No licensed Player connections remain at the Moxie Data Server. Check with your Moxie Administrators to ensure that connection are available" message. Either:
Depending on your symptom (a or b), either:
The following table lists events that you can monitor in your Moxie environment
Moxie has two different types of synchronization:
These can be used to synchronize the playback of content across multiple Moxie Players. When using these features, consideration must be given to network topology and host firewall configuration.
When working on a production network, regular back-up of essential services is a best-practice. This minimizes the possibility of data loss in the event of a catastrophic hardware or software failure.
This document discusses:
Beyond the scope of this document:
Moxie installs with an extensive set of metadata to apply to content and players. This metadata can then be used in rules and events to contextualize your content and filter your log data.
Occasionally, you may want to add new custom metadata tags to Moxie to suit your own system requirements.
In previous versions of Moxie:
This article lists the new features and changes in Moxie version 7.02. It is intended for anyone planning to upgrade their installation of Moxie 7.01. All Moxie components, including Data Server, Player, Studio and services must be upgraded to 7.02 to ensure compatibility.
This article lists the new features and changes in Moxie version 7.01. It is intended for anyone planning to upgrade their installation of Moxie 6.15. All Moxie components, including Data Server, Player, Studio and services must be upgraded to 7.01 to ensure compatibility.
A new version of DataPipe Client (3.07.032) and Server (3.07.032) have been released to correct communication issues with Windows 8 and up.
Download
Customers with current AMS agreements can download a copy of the latest versions of DataPipe Client or DataPipe Server. You must be logged into the Omnivex website to access the file.
November 16, 2015