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Moxie Data Server
After upgrading to Moxie 7.04, the Sync Service stops repeatedly.
If the folder the Sync Service is attempting to sync files from or to does not have permissions for the user account under which the Sync Service is running, it'll stop.
Make sure all the folders from which the Sync service syncs files from and to have read and write permissions for the user account under which the Sync Service is running.
For Moxie 7.03 and lower
Note: Moxie 7.03 64-bit does not have video capture
For Moxie 7.03 and lower the tested Video Capture USB devices are:
PCI versions of these devices are 1600 and 1800.
These devices use MPEG-2, which is not installed by default on Windows 10. However, the codecs are available for installation from Hauppauge.
The user interface of the Omnivex Data Server Connection tool is not displayed, however it does appear in the Task Manager and on the taskbar.
Microsoft SQL Server Compact 3.5 Service Pack 2 is a prerequisite for this application and is not installed or has been removed from the host computer.
How to migrate Moxie Data Server from SQL CE to Microsoft SQL Server
Prior to making any changes to a Moxie Data Server host,
Omnivex recommends performing a complete backup of your configuration. If hosting the Moxie Data Server in a virtual environment, a snapshot of the VM is recommended. Otherwise, backup instructions can be found here.
When you add web content to a layout using Internet Explorer, a “Your browser does not currently recognize any of the video formats available” error appears. The error appears for various video streaming websites, such as YouTube and Twitch.
Moxie emulates Internet Explorer, which does not support HTML5 streaming on a Windows 7 operating system for some websites.
Moxie Players display a "No licensed Player connections remain at the Moxie Data Server. Check with your Moxie Administrators to ensure that connection are available" message. Either:
Some Moxie Players display this message OR
All Moxie Players display this message
Depending on your symptom (a or b), either:
The following table lists events that you can monitor in your Moxie environment
Moxie has two different types of synchronization:
These can be used to synchronize the playback of content across multiple Moxie Players. When using these features, consideration must be given to network topology and host firewall configuration.
When working on a production network, regular back-up of essential services is a best-practice. This minimizes the possibility of data loss in the event of a catastrophic hardware or software failure.
This document discusses:
Workspace vs Data Server backup
How to back-up and restore workspaces
How to back up and restore Moxie Data Server
Backing up DataPipe Server and the Data Suite products
Beyond the scope of this document:
Moxie installs with an extensive set of metadata to apply to content and players. This metadata can then be used in rules and events to contextualize your content and filter your log data.
Occasionally, you may want to add new custom metadata tags to Moxie to suit your own system requirements.